Disclaimer Notice

Third-Party Products and Intellectual Property Disclaimer

1. Our Business Model

Kastlemen by Sutra (“Kastlemen”, “we”, “us” or “our”) operates as an independent third-party product curator and e-commerce retailer. We source, identify and present selected fashion products and related items from third-party suppliers and vendors, making them accessible to customers through our online store at kastlemen.com.

Unless expressly stated otherwise, Kastlemen does not manufacture or claim ownership of the third-party products featured on our website. Our role is to curate product selections, provide a convenient shopping experience and facilitate access to products offered through our store.

2. Product Ownership and Brand Affiliation

All third-party products, brand names, trademarks, logos, designs and other identifying marks featured on this website remain the property of their respective owners.

Unless expressly stated otherwise, Kastlemen is not the manufacturer, brand owner, authorised dealer, official distributor or appointed representative of the brands featured on our website. Our display, listing or sale of a product does not, by itself, imply any sponsorship, endorsement, partnership, affiliation or authorisation by the relevant brand owner.

Any references to third-party brands or products are made solely for identification and descriptive purposes.

3. Intellectual Property Rights

Kastlemen does not claim ownership of intellectual property belonging to third-party manufacturers, brands, designers, photographers or other rights holders, including product designs, photographs, promotional materials, trademarks, logos and copyrighted content.

Such intellectual property remains with its respective owner or lawful rights holder. Its appearance on our website does not transfer ownership or grant Kastlemen any proprietary rights.

Where third-party content is used, its use is subject to applicable intellectual property laws and any relevant permissions, licences or other lawful basis for use. We do not intend to represent third-party intellectual property as our own.

4. Product Information and Availability

Product descriptions, images, specifications, pricing and availability are provided to help customers make informed purchasing decisions. Information may originate from suppliers or other third-party sources and may be subject to change.

Although we make reasonable efforts to present accurate and current information, product images may differ from the actual item in colour, appearance or presentation. Customers are encouraged to review the available product details and contact our support team where clarification is required.

5. Supplier Relationships and Fulfilment

Kastlemen sources products through third-party suppliers and vendors. Our relationship with individual suppliers may vary, and the presence of a product on our website does not establish an official relationship between Kastlemen and the brand owner.

Product sourcing, availability and fulfilment may depend on supplier arrangements and stock availability. Where applicable, our published shipping, return and refund policies govern the relevant customer-facing procedures.

6. Third-Party Rights and Concerns

We respect the intellectual property and legitimate commercial interests of product owners, manufacturers, brands and other rights holders.

If you are a rights holder or an authorised representative and believe that a product listing, image, description, trademark or other material on our website infringes your rights or misrepresents your affiliation with Kastlemen, please contact us at support@kastlemen.com. Please identify the material concerned, provide its website URL and explain the nature of your concern.

We will review legitimate complaints and take appropriate action where necessary, which may include correcting, updating or removing the relevant material or listing.

7. No Waiver of Legal Responsibilities

Nothing in this disclaimer is intended to exclude or limit any consumer rights, contractual obligations or legal responsibilities that cannot lawfully be excluded or limited under applicable law.

This disclaimer should be read together with our Terms of Service, Shipping Policy, Refund Policy and other applicable website policies.